Privacy Policy

About this policy

This policy explains how SceneWire (https://www.scenewire.tv) handles information when you visit the site, sign in to the creator or member areas, or use the Vault marketplace. SceneWire is a live-streaming platform. It is not a licensed broadcaster, production house of record, or legal advice service, and it does not provide professional advice of any kind.

Information we collect

• Contact details you provide, such as an email address used for a magic-link sign-in or support request.
• Account, session, catalog, order, and download-access records needed to operate authenticated surfaces and fulfill a Vault purchase.
• Technical information such as browser, device, approximate network, referring page, and pages visited.

Please do not submit payment-card numbers, account credentials for other services, or other sensitive information through this site or its support channels.

How we use information

• To provide the live-streaming platform, authenticated creator tools, and member library.
• To send a requested sign-in link, account notice, or support response.
• To process and deliver eligible digital guides through the Vault.
• To secure, troubleshoot, measure, and improve the site.
• To comply with legal obligations and protect the site and its users.

The Vault and service providers

The Vault uses the server-side Authority Vault commerce layer to keep the SceneWire catalog, pricing, visibility, checkout, and gated-download state tied to this site. Payment processing may be provided by Stripe. We do not receive or store full payment card numbers. Resend may deliver requested account email, and hosting, analytics, and security providers may process limited technical data under their own terms.

Cookies and analytics

The site may use essential cookies for sessions, security, and attribution, along with privacy-conscious analytics and performance measurements. You can control non-essential cookies through your browser settings; disabling essential cookies may prevent sign-in or checkout from working.

Retention and your choices

We retain information for as long as needed to provide the requested service, maintain security and financial records, resolve disputes, and meet legal obligations. You may ask to access, correct, or delete personal information by contacting support@scenewire.tv. We may need to retain limited records where the law requires it or where they are necessary to protect a transaction or account.

Changes and contact

We may update this policy as the site or its services change. The revision date above identifies the current version. Questions about this policy can be sent to support@scenewire.tv.